Costa Crociere is seeking an intern to provide quality support to the Costa Crociere World Wide New Channels And Commercial Operation Department.
> managing monthly activities related to volumes forecast generation and staff sizigi for contact center;
> supporting the Project Manager in project management and project reporting activities;
> designing and monitoring qualitative and quantitative KPIs.
> Bachelor and/or Master's Degree in Engineering, Statistics or Mathematic;
> Good knowledge of English ( level B2);
> Excellent knowledge of MS Office Excel;
> Basic SQL knowledge;
> Analytic Skills;
> Knowledge of Business Intelligence tools;
> Qlikview expertise;
> Experience in cruise market.